Beware: Centrelink Payment Scam Targets Pensioners
Pensioners are being targeted by a new scam that promises to increase their Centrelink payments. The scammers use a variety of tactics to trick their victims, including:
- Phishing emails and text messages: These messages often claim to be from Centrelink and ask recipients to click on a link to update their personal information or access a new payment scheme. Clicking on these links can lead to malware infection or the theft of sensitive data.
- Phone calls: Scammers may call pensioners pretending to be from Centrelink, offering a higher payment or asking for personal information.
- Social media posts and advertisements: These may feature false claims about increased payments or government programs.
How to Protect Yourself from Centrelink Payment Scams:
- Never click on links in unsolicited emails or text messages. If you receive a message claiming to be from Centrelink, contact Centrelink directly using the official website or phone number.
- Never share personal information with anyone who contacts you by phone, email, or text message, unless you have initiated the contact and are sure it is a legitimate Centrelink representative.
- Be wary of any offers that sound too good to be true. If you are unsure about a particular offer, contact Centrelink directly for verification.
- Report any suspicious activity to the Australian Cyber Security Centre (ACSC). You can do this online at or by phone at 1300 795 995.
How to Identify a Real Centrelink Message:
- Official communication from Centrelink will always come from a government .gov.au email address.
- Centrelink will never ask for your personal information over the phone or email.
- Centrelink will never offer you a higher payment without first reviewing your eligibility.
Remember, if you suspect a scam, do not engage with the scammer. Hang up the phone, delete the email, or ignore the text message. Report the scam to the ACSC.
Protect yourself and your loved ones from this harmful scam by staying vigilant and informed. Share this information with elderly friends and family members to help them stay safe.