Verizon Fios Outage Hits DC Region

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Post on Nov 13, 2024

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Verizon Fios Outage Hits DC Region: What We Know So Far

Update: 10:00 AM EST - Verizon has announced they are working to restore service as quickly as possible, but no estimated time of completion has been given yet.

Residents and businesses across the Washington, D.C. region are experiencing a major Verizon Fios outage this morning. The outage, which began around 8:00 AM EST, is impacting internet, phone, and television service.

What's causing the outage?

At this time, the cause of the outage remains unknown. Verizon has not yet released an official statement regarding the issue, but their customer support lines are experiencing heavy call volumes.

Who is affected?

The outage appears to be widespread, affecting customers in Washington, D.C., Maryland, and Virginia. Reports are coming in from various neighborhoods and zip codes across the affected region.

What to do if you are affected:

• Check Verizon's website and social media: Keep an eye on Verizon's official channels for updates and announcements.
• Check for updates on social media: Search for #FiosOutage or #VerizonOutage on Twitter or Facebook to see if others are experiencing similar problems and for potential updates.
• Contact Verizon customer support: If you have urgent needs, you can try to reach Verizon customer support by phone or chat, but expect long wait times.
• Check your equipment: Make sure your modem and router are properly plugged in and powered on. A simple reboot might resolve the issue.

This is a developing story. We will update this article as more information becomes available.

Tips for future outages:

• Sign up for Verizon's outage notifications: You can subscribe to receive text or email alerts when outages occur in your area.
• Keep a backup internet connection: Consider having a mobile hotspot or other backup internet options available in case of outages.
• Update your devices: Ensure your devices are running the latest software updates for smoother functionality during outages.

This is a common occurrence in any large metropolitan area. Verizon is known for their reliable service, but occasional outages can happen for various reasons. Keeping informed and prepared can help minimize the impact of future disruptions.